☎Support
Support that answers —
in your language and timezone.
WhatsApp, email and phone, with clear response SLAs per plan — and 99.99% uptime over the last 90 days.
01Support channels
01
WhatsApp support Fastest
The fastest — chat directly with our team for real-time help.
02
Email support
Send a detailed inquiry; we respond within your plan's SLA window.
03
Phone support Enterprise
Speak directly with a support engineer for urgent issues.
02Response times by plan
| Plan | Response time | Channels | Availability |
|---|---|---|---|
| Starter | 24 hours | Sun–Thu, 9am–5pm | |
| Growth | 4 hours | Email + WhatsApp | 24/7 |
| Scale | 1 hour | Email + WhatsApp + Phone | 24/7 |
| Enterprise | 1 hour | All channels + dedicated manager | 24/7 |
03Open a ticket
How do I submit a support ticket?
From your dashboard inside the platform or by email — you get instant confirmation and email updates.
Can I track my ticket status?
Yes, directly from your dashboard, with email updates on every change.
What if I need urgent support?
Select “Urgent” priority when opening the ticket; Scale and Enterprise customers also have a direct phone line.
Test the support before you subscribe.
Ask anything in the demo — and time the answers yourself.
Book a demo